QUESTIONS?
Shipping Questions:
Does shipping time include production time?
No. Shipping time refers to the estimated transit time after the order has been fulfilled and handed over to the carrier. Production time is not included unless otherwise stated.
Return or Refund?
At the moment all sales are final. Unless package is missing , we will gladly replace any damaged or missing items.Claims should ideally be submitted within 7 days of delivery to allow for faster investigation and resolution. For packages confirmed as lost in transit, claims should be submitted within7 days after the estimated delivery date. Our support team will work with the logistics provider to investigate and provide a resolution.
Shipping Time Frame:
Please allow production time up to 5 business days and shipping 3-5 business days. Tracking numbers are PROVIDED.
